Terms and Conditions

1. Who we are

These terms govern use of this website and services supplied by Asyra Technologies (“Asyra”, “we”, “us”), an MSME registered on the Udyam portal, with its registered address at 14 Parrot Residency, Coimbatore 641029, Tamil Nadu, India. By using this website or confirming a project with us, you accept these terms.

2. The project agreement

Each project's scope, deliverables, milestones, fees, dependencies and schedule are set out in the proposal, statement of work or other written agreement both parties accept. If that agreement conflicts with these general terms, the project agreement prevails.

3. Decisions and changes

Please confirm key requirements before a project starts. Later changes may need a revised scope, cost or date, and go ahead only once both parties agree to them in writing (email or WhatsApp is enough).

4. Fees, payment and taxes

Deposits, milestones and payment schedules depend on the project and are agreed before work begins. Work or handover may pause while an agreed payment is overdue.

Asyra is not currently registered for GST, so our invoices do not include GST. If that changes, applicable taxes will be shown on invoices from that date. Third-party costs, such as domains, hosting, paid plugins, Shopify plans, Google Play developer fees or payment gateway charges, are paid by the client unless the project agreement says otherwise.

5. Cancellation and refunds

Cancellations must be made in writing. Deposits and fees paid are generally non-refundable once work has begun. From amounts paid we may keep the value of completed work, committed third-party costs and time reserved for the project. Any unused balance is refunded only where the project agreement provides for it.

If we cannot deliver the agreed scope and cannot offer a remedy you accept, any refund is limited to fees for work that remains undelivered. Nothing in these terms limits a right that cannot lawfully be excluded.

6. Ownership and handover

Unless the project agreement says otherwise, ownership of custom deliverables passes to the client once the project is complete and fully paid, and we hand over the code, files and account access we hold for the project. We keep our pre-existing know-how, reusable methods, libraries and tools that were not made exclusively for the project, and you receive a licence to use any of them that your deliverables depend on.

7. Your content

You are responsible for the text, images, logos and other material you give us, and for having the right to use them. You allow us to use that material only to deliver your project.

8. Showing your project in our portfolio

Unless the project agreement says otherwise, we may show a completed public project in our portfolio and on this website: the business name, a description of what we built, and screenshots of the public website or app. We do not publish internal tools, private data or live links without permission. You can ask us at any time to change or remove your project from our portfolio by writing to srinandhan@asyra.in.

9. Support and warranties

Support, maintenance and updates after handover are included only when agreed in writing. After handover, later work may be a separate paid engagement.

10. Your responsibilities

Please provide accurate information, approvals and materials on time. Delays or missing dependencies may move delivery dates or change costs.

11. Third-party platforms

Projects often depend on services we do not control, such as hosting providers, Google Play, Shopify, payment gateways, WhatsApp and Formspree. Those services are governed by their own terms, availability and pricing.

12. Our own products

DialupCRM and other Asyra products have their own terms and privacy policies, published on their own websites and store listings. These terms cover this website and client projects only.

13. Using this website

The content of this website, including its text, design and code, belongs to Asyra unless stated otherwise. Client screenshots belong to the clients concerned. Please do not copy the site or use it in a way that could damage it or disrupt other visitors. We try to keep the information here accurate but it may change without notice.

14. Liability

To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability in connection with a project will not exceed the fees paid for the services concerned.

15. Governing law

These terms are governed by the laws of India. The courts at Coimbatore, Tamil Nadu have exclusive jurisdiction over disputes arising from them, subject to any mandatory law.

16. Contact

Questions and written notices can be sent to srinandhan@asyra.in. Our privacy practices are described in the Privacy Policy.